Frequently Asked Questions

Everything you need to know about your Merry People experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items in their original packaging. If you need a different size or color, we provide free exchanges to ensure you find your perfect fit.

How do I care for my Merry People boots?

To keep your boots in top condition, we recommend wiping them down with a damp cloth and mild soap after use. Avoid storing them in direct sunlight or near high-heat sources to prevent the natural rubber from cracking.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.

Are your products vegan-friendly?

Yes, our core range is 100% vegan and made from high-quality natural rubber and neoprene, containing no animal-derived materials.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at the checkout page.